Six ways to manage High Conflict Personalities: overcome aggression, narcissism, antisocial behaviour and mood-swings
No challenge in HR management is more daunting than the “High Conflict Personality” (HCP) or difficult team members. Often, they are the top performers; their aggression, exaggerations, narcissism, or lack of empathy may have helped them overcome challenges in the workplace, or driven them to succeed no matter what. On […]