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Pivot with Pivotal

Seizing business opportunity is the art of pivoting — bringing the right HR resources to the critical moment. Since 1981, Pivotal Integrated HR Solutions has helped many small and mid-sized Canadian businesses pivot: bringing HR capabilities normally only available to large enterprises. For HR management, permanent recruiting, temporary staffing and payroll management, Pivotal is your experienced, affordable and flexible competitive advantage.

Find Out More About Our HR Solutions

“I have never seen a full HR program implemented in a company so quickly and so efficiently.”

Brian Currie

President and CEO, Administrative Assistants Limited (AAL)

“We believe it is a far better solution than an in-house HR function.”

Bruce Ireland

CEO, YMCA of Oakville

“They are a valuable partner in our business and have been reliable and accurate with payroll processing. I would highly recommend their services.”

Cole Dolny

President, ASL Distribution Services Ltd.

“I would recommend PIVOTAL to colleagues and other businesses in a heartbeat.”

Frank Luengo

Program Manager Sonora Foods, Inc.

“Today, we view Pivotal as both a valued resource partner and as part of our management team.”

Rick Ekstein

President Weston Forest Group

“Approachable, understood our needs, worked with our strategies and our comfort levels.”

Sandra Conflitti

VP, IMS

HR MANAGEMENT

Your extended HR team

The axiom “Never hire someone who knows less than you do” — attributed to Malcom Forbes — is one of the key reasons many Canadian companies rely on the experts at Pivotal Integrated HR Solutions for solutions, implementation, supplementation, HR problem-solving, and full-service solutions.

PERMANENT RECRUITING

When only awesome will do

Human Resources isn’t a thing you do. It’s what actually drives your business. This is where our 37 years of experience in recruiting makes a difference — because, only awesome will do.

TEMPORARY STAFFING

A permanent solution to temporary

Many of our clients have relied on Pivotal for decades. Why? Though some of your staffing needs are temporary, your short-term HR professionals should be a permanent solution — a team who knows you, your needs, your risks.

PAYROLL MANAGEMENT

Your peace-of-mind team

Nothing gives business managers the cold-sweats more than payroll management. Pivotal Payroll Mangement's 37 years of experience means unparalelled accuracy, punctuality, confidentiality — and the lowest possible risk. Because you deserve a little peace-of-mind.

Pivot with Pivotal

Be ready to pivot for every business opportunity with always-ready Pivotal Integrated HR Solutions.

Pivotal Leadership

37 years of leadership in HR solutions has taught us one critical lesson — even though we are low-profile, quietly fulfilling your needs — we are also "high touch." Many of our clients have relied on us for decades — simply because we are "part of the team" and deliver on our intimate understanding of our client's businsess.

Pivotal Responsiveness

"Our association started 17 years ago..." is not an uncommon testimonial for Pivotal. Our long history of satisfied clients can be attributed to our high-touch responsiveness. Whether our client needs one, some or all of our in-house capabilities, we pro-actively act as part of the team. We can be responsive, not only because of vast expertise — but, because we take the time to get to know our client's needs.

Pivotal Uniqueness

Our mission is to provide resources that help our small to mid-size clients compete with large enterprise. Our unique model is to combine decades of expertise with custom solutions. We aspire to be the "unsung hero" — helping our clients quietly in the background. It's good to know that whenever you need anything related to HR — management, recruiting, temporary staff, or payroll — we're there for you.

More about Pivotal

Pivotal to your success

Your business probably pivots on competitive forces, or innovation, or customer needs. At Pivotal Integrated HR Solutions, we pivot on only one point: your needs. It's Pivotal to your success.

Pivotal Resources

Time is one of the most valued resources in business. Small to mid-sized Canadian corporations can operate at a disadvantage. Simply put: lack of scale limits what an HR department should be able to deliver. Pivot with Pivotal — putting our 37 years of HR Management, at your disposal.

Pivotal Planning

Responsiveness goes only so far. Our 37 years of experience has shown us that it's important to work to a plan. Even for something as simple as an emergency temporary hire has goals, deadlines and options. Our planning expertise is one of the reasons our clients work with us for many years — thinking of us as part of their team.

Pivotal Results

If all you needed was a warm body in a chair, you don't need Pivotal. We're about results. Our first question — even for specialized services such as recruitment or temporary staffing — will be "What result do you consider awesome." Awesome results are what make pivotal moments in any business scenario.

Pivotal Fusion

We call it Pivotal Fusion. It can mean two things: integration of a custom mix of services from our teams, such as payroll management with recruiting; it also means Pivotal is adept at integrating with your own teams, filling in the gaps, become part of your team.

Pivotal Leaders

Steve Jobs once said, "I've never known an HR person who had anything but a mediocre mentality." This reputation, fair or not, stuck. Pivotal is all about doing everything that is NOT mediocre. Our clients stay with us for decades because they know we understand HR is mission-critical. Key to this is "high touch" responsiveness.

Pivotal Network

Connections do matter. To be responsive, we need to have access to resources quickly. To find the right mix of HR resources for your business needs — to facilitate your business pivots — you need a network. We've worked hard over nearly four decades building a network of experts for you.

Pivotal Reactive

A great resource brought late to the pivot-point is a lost opportunity. At Pivotal we know responsiveness is at least the equal of expertise. We spend our time getting to know your business, needs, gaps, opportunities and resources long before a critical pivot-point arises.

Pivotal Fidelity

It should go without saying, but it must not. To be a reliable contributor, even your external partners need to be committed to your success. We call it Pivotal Fidelity. We've quietly led in our industry for nearly four decades for this reason.

Permanent Recruiting or

Temporary Staffing

Pivotal's HR Blog

employee survey- Pivotal - HR - Solutions - Blog

Payroll solution to high debt? 66 per cent of employees in a better position than a year ago; but 94% carry debt: Survey

Nationally, the majority of employees report being in a better position this year, versus a year ago — according to a new survey from the Canadian Payroll Association. Although slightly less than half report living “pay cheque to pay cheque” — largely due to increases in debt and expenses — …

Payroll solution to high debt? 66 per cent of employees in a better position than a year ago; but 94% carry debt: SurveyRead More »

2019 Survey of Employers in Canada- Pivotal - HR - Solutions - Blog

Survey of employers in Canada: salaries to rise 2.6 per cent average in 2019, consistent with current rate of inflation; employee turnover the top concern

Employers remain confident compensation will average an increase of 2.6 per cent in 2019, in line with the expected rate of inflation of 2.5 per cent. Ontario and Quebec expect increases of 2.6 per cent and 2.5 per cent; with the highest increase expected in British Columbia and Alberta, at …

Survey of employers in Canada: salaries to rise 2.6 per cent average in 2019, consistent with current rate of inflation; employee turnover the top concernRead More »

Body odour does not, by itself, rise to a cause for dismissal unless there are health and safety risks, or clear damage to morale and productivity. To manage this, a key first step is the Employee Handbook and and hands on guidance from the HR Manager or outsourced HR Management Team.

Annoying is not a “capital offence”: the difference between irritating and incompatible: when is it okay to dismiss an employee for behavior in Canada?

Firing is, effectively, a “capital punishment” in terms of employment law. Before dismissing that annoying employee, ask yourself important questions. Does this employee’s infuriating behaviour rise to the level of a “capital offence?” Did it tangibly harm the business? Annoying, by itself, is not grounds for summary dismissal. You’ll likely …

Annoying is not a “capital offence”: the difference between irritating and incompatible: when is it okay to dismiss an employee for behavior in Canada?Read More »

Struggling with new public holiday pay guidelines? Confused about other Ontario Employment Standards?

Significant changes to Employment Standards and Public Holiday came into force January 1, 2018, under Bill 148, with additional modifications phased in from July 1, 2018. Some Payroll Managers and their Payroll Management Services may not be aware of all the changes — or could benefit from a “one-page guide” …

Struggling with new public holiday pay guidelines? Confused about other Ontario Employment Standards?Read More »

Collage business people recruiting rubix cube- Pivotal - HR - Solutions - Blog

If you are recruiting in these 15 career areas, expect higher competition — and more demands from prospective employees

Companies currently recruiting in the 15 “most in-demand” career areas in Canada, you may be in a “seller’s market” — to borrow a real estate term. Prospective employees in these “in demand” areas can demand more — making the assistance of outsourced HR recruitment vital for most companies. The pressures …

If you are recruiting in these 15 career areas, expect higher competition — and more demands from prospective employeesRead More »

Why you need a “Chief Employee Experience Officer”: 80% of Canadian employees feel employer’s duty includes keeping them healthy

In a recent survey of Canadian Employees, nearly 80 per cent felt strongly that it is the employer’s obligation and duty to keep them healthy — both mental and physical health.[1] The survey, commissioned by Staples Inc, is not the first study to support the importance of employer health support …

Why you need a “Chief Employee Experience Officer”: 80% of Canadian employees feel employer’s duty includes keeping them healthyRead More »

33% of employers penalized for payroll mistakes; 10 things to consider when choosing a reliable payroll management service

Although there are no numbers for Canada, in the United States the IRS estimates that one out of every three employers has been penalized for payroll mistakes. In Canada, the statistics are probably similar. It’s difficult enough to keep up with the changes in rules and laws, let alone your …

33% of employers penalized for payroll mistakes; 10 things to consider when choosing a reliable payroll management serviceRead More »

Data charted from a SHRM. Source: SHRM.org

Research reveals a growing trend to outsource HR Management and HR Resources; top reasons companies outsource

According to new research from the Society for Human Resources Management (SHRM), the growing complexity of HR Management is one of the top reasons for outsourcing HR. Amongst the top 500 companies worldwide, more than half specifically outsource HR — a number that is growing. The top reasons for outsourcing …

Research reveals a growing trend to outsource HR Management and HR Resources; top reasons companies outsourceRead More »

Seasonal workers in some areas of Canada will be eligible for an additional 5 weeks of EI benefits under a new pilot program from the Federal governement. Pictured here, seasonal crab fishing boats with crab nets in Petty Harbor, Newfoundland, Canada

Payroll news: Canada extends EI for seasonal workers by $189 million: what payroll managers need to know

The Federal Government extended EI benefits by up to five weeks in areas of Canada with a strong need for seasonal workers. The pilot program, budgeted at $189 million, will help up to 51,500 seasonal workers in parts of Atlantic Canada, Quebec, and Yukon. Companies employing seasonal workers in the …

Payroll news: Canada extends EI for seasonal workers by $189 million: what payroll managers need to knowRead More »

Will Ontario opt out of Canada Pension Plan expansion? 84 per cent of business owners surveyed think the government should delay CPP increases.

Canada Pension Plan (CPP) expansion remains controversial with business leaders, especially small business. Under Federal Legislation Bill C-74, which took effect June 21, 2018, the first of several CPP increases is set for January 1, 2019. The plan, from the Federal Government, forces higher contributions — with more money to …

Will Ontario opt out of Canada Pension Plan expansion? 84 per cent of business owners surveyed think the government should delay CPP increases.Read More »

Court Rules that “Dependent Contractors” are Entitled to Termination Notice

One of the most important workforce distinctions that employers must make is between employees and independent contractors. Per the Ontario Employment Standards Act, 2000, generally speaking employees: Do not provide their own tools, materials or equipment to do their work. Are paid a fixed rate (e.g. salary) that is not …

Court Rules that “Dependent Contractors” are Entitled to Termination NoticeRead More »

Payroll Panic-Pivotal-HR-Solutions-Canada

Employers could be Liable for Negative References

Employers could be Liable for Negative References Nobody knows exactly when checking references became a staple crop on the human resource landscape. Perhaps a time machine would reveal that our prehistoric cave-dwelling ancestors did some background work to ensure that the Columbian Mammoth hunter they were recruiting ticked all …

Employers could be Liable for Negative ReferencesRead More »

“Like most entrepreneurs Steve Jobs didn’t have a crystal ball. But he had mastered the art of the PIVOT.”

— Adam Penenberg, Fast Company—

"Steve Jobs famously combined "adaptability and intuition," which he coupled with a methodical approach to problem-solving"

No business can grow without pivoting with "data": client preferences pivots, value-capture pivots, technology pivots — and all of these rely on HR resources. To exploit your HR-driven business pivots, "Pivot with Pivotal."

Why You Should Outsource Your Payroll

Pivotal Group Benefits

Acquire and Retain Top Talent With A Well Managed and Attractive Group Benefit Package

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As opportunities arise, and resources are needed: Pivot with Pivotal

Whether it's a chair to be filled, an entire HR implementation, or payroll management, the experts at Pivotal are ready to step in with flexible solutions.

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PIVOTAL INTEGRATED HR SOLUTIONS

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