Our Story

Since 1981, Pivotal Integrated HR Solutions has been a leader in small-to-midsize company solutions

10s of thousands of positions filled

With minimal turnover, we have placed 10s of thousands of permanent positions and countless temporary positions since 1981.

Deliver "big company" HR resources to small and mid-size companies

From the beginning, 40 years ago, Pivotal has specialized in delivering the "big company" HR solutions to smaller companies. By outsourcing to real experts this becomes cost-effective. And the rest is — history.

Over the decades, Pivotal grew into the largest GTA provider of light industrial temporary workforce

This leadership grew over many years of consistent results with light industry and transportation, distribution and manufacturing firms.

Beginning in 1993, Pivotal launched its popular HR Outsourcing

Among the first in Canada, the founders launched HR Outsourcing Inc (HROI) which later grew into one of the largest HR Consulting firms in Ontario.

In 2004, Pivotal merged six unique HR companies under one brand

Known today as Pivotal Integrated HR Solutions, the result of the merging is the tightly integrated services and expertise our clients now take for granted.

Today, Pivotal remains the leader in integrated HR solutions for small to mid-sized companies

Most of our clients have been with us for many years. This is because we have built a culture of "teaming" with our clients, of becoming part of their team.


About Us

The PIVOTAL story starts in May 11th, 1981 when Alan Kouba and Stan Lewis began their truly unique and successful business partnership.

The fledgling Company began in the temporary truck driver business, providing temporary and permanent staff to transportation, distribution and manufacturing firms across the GTA. Over the next few years, the business expanded to include light-industrial temporary workers, culminating in the PIVOTAL Staffing division – now one of the GTA’s largest providers of light industrial temporary workforce and industry leading Health & Safety program.

The early 1990′s saw another growth spurt for the Company. In 1993, after witnessing the initial success of HR outsourcing in the U.S., the founders created H.R. Outsourcing Inc. to provide back office and payroll processing services. This company eventually expanded its business model to provide a full range of HR consulting services, evolving into a company called HROI.

Over the years, HROI grew to become one of the largest HR Consulting firms in Ontario providing a broad range of HR solutions to small and mid-sized companies.

About the same time, two other staffing businesses were added. ITECC, an IT staffing business and Staffing Sources, an office support and administration staffing firm, was purchased.

In early 2003, the Company again expanded to spin-off three new companies. These included Wilson Partners, an executive search and interim management firm and BPO Solutions, a full-scale HR outsourcing company.

The third, ACS Automation, was a payroll and HRMS company. It had existed in-house since 1981, providing administration and back-office shared services to the rest of the Company. In 2003 ACS Automation was commercialized so that this administration expertise could now be made available to other companies in the marketplace.

In 2004, the Company embarked upon its most ambitious effort to date – merging six unique HR companies together under one umbrella – PIVOTAL Integrated HR Solutions.

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PIVOTAL Integrated HR Solutions has over 40 years of combined experience and has become a leader in providing the broadest range of HR solutions for small and mid size companies.

Looking ahead, PIVOTAL Integrated HR Solutions is well positioned for future growth. The executive team


continues to nurture a truly unique entrepreneurial culture supported by a highly motivated workforce and guided by a strong management team.

PIVOTAL is headquartered in Mississauga, Ontario with offices across the GTA and southwest Ontario.

“Easily mapped out. No hidden fees. Very personable. Prior was Ceridian – Pivotal is far more superior. Excellent all around. Always helpful and on point.”

Delia Brereton |  Owner  | Choose Healthy Now

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