Pivotal is committed to providing a barrier-free environment for our clients/customers, employees, job applicants, and other stakeholders who enter our premises and access our information. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), Customer Service Standard, and the Integrated Accessibility Standards Regulation for Information and Communications, Employment, and Transportation, and eventually, for the Built Environment.
Our organization is committed to ensuring our compliance with accessibility legislation by incorporating policies, procedures, training for employees, and best practices. Our commitment to making our organization accessible to everyone includes the integration of accessibility legislation with our policies, procedures, and training.
Accessing Our Services
If you are having trouble accessing our services or require specific accommodations please contact the Head Office at 905-890-8558 or by submitting the form below:
In addition, you may use the following PDF form to submit your feedback.