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Our HR solutions experts can recommend the right mix of HR outsourced services to make your entry into Canada easier. Learn more>>
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A job description is much more than a list of responsibilities. It is a true summary of the position requirements not an overview of the skills of the person performing the job. When written well, it is instrumental in helping to recruit the right candidate, identify and establish training and […]
8 Tips for Writing Better Job Descriptions Read More »
Frontline managers have difficult jobs. They have to know the business (better than their staff). They are expected to supervise and coach their employees not only on how to do their jobs, but how to do so with their right attitude and behaviours. And they have to be able to
Are You Maximizing the Potential of Your Frontline Managers? Read More »
When it comes time to check references on a potential new hire, I have to admit that I have struggled in the past to find value in the process. This is because candidates only provide glowing references! (And why should they not??) No matter the clever questions I devise to
Employment Reference Checking – Why bother? Read More »
Since 2009 companies have been forced to hunker down and ride out or even survive the most recent downturn in the economy. This meant cutting all unnecessary costs ranging from the marketing budgets to laying off employees. Most common HR cuts have included minimal to zero merit increases, limited bonuses,
Identifying and Retaining Key Talent Read More »
There’s no argument that aligning HR Metrics with business goals and tracking the impact of human capital has on profitability and the behaviour of employees will drive improved business performance. Clients will often ask: where do I start? What should I measure? Which HR metrics will provide indication where my
HR Metrics Can Clarify What is Important to Your Business Read More »
The solution to most business challenges includes a Human Resources component. A product or service may attract customers but the ultimate sell and ongoing customer retention is highly influenced by employee behaviour. Implement these steps to increase sales and keep customers. Start at the top Leadership is all about leading
7 HR Solutions to Retaining Customers Read More »
In the past decade, the employee benefits market has undergone some significant changes. These changes have been brought about by Clients and Brokers, Governments, Insurers, and Self Insurance, Each transfers an element of risk to benefit plan sponsors. Clients and Brokers When asked why they have benefits; clients usually state
The Ins and Outs of Shopping For The Employee Benefits Plan Read More »
At a recent World Economic Forum, Bank of Canada’s Mark Carney said, “There is a risk that if we don’t make adequate progress in productivity and that, combined with persistent strength of the currency,” would “clearly” lead to downside risks for Canadian growth and inflation. Similarly given the competitiveness of
5 Ways to Improve Employee Productivity Read More »
Last month I wrote about a wrongful dismissal case in which an employee was harassed by his co-workers over a period of several months. When the company failed to act on his complaints, he successfully sued his employer for constructive dismissal for failing to provide him with a workplace free
A New Twist on Harassment in the Workplace Read More »
