Working with a temp staffing agency is a great way to keep your business operating smoothly. Whether you’re facing a busy season, maternity leaves, or just need a little extra help from time to time, a temp staffing agency is ready to help.
But how do you get the most from your temp staffing agency? How do you ensure that the agency knows what you want and works well with your company? By using the following tips, you can make sure that your temp staffing agency provides you with everything you need.
1. Talk to Them. As with any good relationship, it’s important to have open lines of communication with your temp staffing agency. The better your agency knows you, the easier it is for them to send you the right kinds of workers with the skills that best complement your business. Establish a good working relationship with your primary contact at the temp staffing agency. Get to know that person well enough that you feel comfortable being completely honest about your experiences, which leads us to the next tip.
2. Give Honest Feedback. One of the best ways to get the most from your temp staffing agency is to give honest feedback each time you have a temp work at your business. Some people think they only need to give feedback when things don’t work out well. It’s true that you should let your temp staffing agency know about problems; but it’s equally important to give feedback when things go well. If you had a great experience with a temp, tell them what was so great. This feedback will help them know what kinds of temps to send in the future, and it will help them to serve you better in all areas.
3. Discuss Training. Training temps can make or break your bottom line. If you have to spend half the day training a new temp every time you hire one, your bottom line will suffer. Talk with your temp staffing agency about your training needs. They can often take care of training before temps even walk through your doors.
4. Anticipate Your Needs. Temp staffing agencies specialize in getting you the workers when you need them, but if you can anticipate some of your needs, they can handpick the best workers for your particular jobs. For example, if you know that an employee will be out for a month to recover from surgery, call your temp staffing agency as soon as you have the dates your regular employee will be gone. This gives the temp staffing agency time to find the perfect person for your job. When you wait until the last second, you’ll still get a good worker, but he or she may not be the best person for the job.
By establishing a good working relationship with your temp staffing agency and giving honest feedback, you’ll set the stage for a great working relationship. As you discuss temp training and anticipate your needs for temp workers, the temp staffing agency will be able to provide you with the best possible service. You’ll find that a temp staffing agency can be an invaluable part of your team, providing you with a steady stream of temp workers to help you meet your goals.