HR Management Services Canada
Certified HR professionals: on-site or off-site for Canadian businesses that need expertise without the overhead.
Contact HR Management Directly
Our HR Management Services
On-Site HR Department
Our experts become an integral part of your team, offering hands-on support to handle:
- Talent acquisition and employee recruitment
- Employee relations and performance management
- Custom HR policy creation
Off-Site HR Department
Our remote HR solutions are perfect for growing businesses. We manage:
- Payroll and compensation plan development
- Benefits enrollment and administration
- Risk management and compliance audits
Group Benefits
Extended Leave Management
Recruitment
EOR Services for Companies Expanding into Canada
Simplifying HR for Canadian SMBs
What is HR Outsourcing?
HR outsourcing means a certified external team manages some or all of your HR function employment documentation, employee relations, performance management, compliance with Ontario’s Employment Standards Act, and more. Pivotal’s HR professionals work either on-site at your location or off-site remotely, delivering the same depth of expertise whether you have 10 employees or 200.
On-Site or Off-Site: Matched to Your Business
Pivotal offers two delivery models. On-site HR: a Pivotal professional attends your location on a scheduled basis, acting as your HR manager of record best for businesses with 50+ employees or daily HR activity. Off-site HR: the same certified expertise delivered remotely best for growing businesses of 10–50 employees. Both scale up or down as your business changes. Same team. Same standards.
Why Choose Our HR Services?
With 40+ years of experience, Pivotal delivers expert, flexible HR management tailored for Canadian businesses.
01
Compliance Protection
Canada’s Employment Standards Act, human rights legislation, and WSIB requirements change regularly. Pivotal’s HR professionals apply every update to your business proactively. You stay compliant without tracking legislation yourself and without the legal exposure that comes from missing a change.
01
Compliance Protection
Canada’s Employment Standards Act, human rights legislation, and WSIB requirements change regularly. Pivotal’s HR professionals apply every update to your business proactively. You stay compliant without tracking legislation yourself and without the legal exposure that comes from missing a change.
02
Customized to Your Size, Industry, and Budget
Canada’s Employment Standards Act, human rights legislation, and WSIB requirements change regularly. Pivotal’s HR professionals apply every update to your business proactively. You stay compliant without tracking legislation yourself and without the legal exposure that comes from missing a change.
03
Access to Senior HR Expertise at SMB Cost
A mid-level HR Manager in Canada costs $75,000–$95,000 per year before benefits and overhead. Pivotal’s off-site HR model gives you access to a certified HR professional and the entire team behind them for a fraction of that cost. You pay for the expertise your business needs, not a full-time headcount.
04
One Team for Every HR Situation
When you outsource HR to Pivotal, your designated specialist is backed by our entire team’s combined experience. Employment contract question at 9am and a termination situation at 4pm? Same team handles both. You never need to find a specialist for an edge case the specialist is already on your account.
Which Do You Need?
Industries We Serve
Industry
HR Challenges Pivotal Solves
Manufacturing & Logistics
Multi-shift scheduling, ESA compliance, WSIB claims, seasonal workforce management
Professional Services
Compensation benchmarking, non-compete clauses, partnership HR policy, key-person retention
Technology & SaaS
Rapid scaling, remote work policy, US-to-Canada expansion, equity compensation guidance
Retail & Hospitality
Part-time employment standards, stat holiday pay, termination compliance, high-volume hiring
Healthcare & Long-Term Care
Regulated profession HR requirements, extended leave management, workplace investigations
Non-Profit & Association
Volunteer vs employee classification, grant-funded payroll management, board governance HR support
Industries & HR Challenges Pivotal Solves
Manufacturing & Logistics
Multi-shift scheduling, ESA compliance, WSIB claims, seasonal workforce management
Professional Services
Compensation benchmarking, non-compete clauses, partnership HR policy, key-person retention
Technology & SaaS
Rapid scaling, remote work policy, US-to-Canada expansion, equity compensation guidance
Retail & Hospitality
Part-time employment standards, stat holiday pay, termination compliance, high-volume hiring
Healthcare & Long-Term Care
Regulated profession HR requirements, extended leave management, workplace investigations
Non-Profit & Association
Volunteer vs employee classification, grant-funded payroll management, board governance HR support
Need help navigating your HR challenges?
The Benefits of Outsourcing HR
Save Time and Reduce Costs
Outsourcing eliminates the need for a dedicated internal HR hire saving salary, benefits, and overhead. Most Pivotal HR clients recover the cost of the service within the first year by avoiding a single wrongful dismissal claim, compliance fine, or poorly structured termination.
Access to HR Expertise
Pivotal’s HR team includes professionals with deep experience in Ontario employment law, HR compliance, and employee relations. When you call, you speak with someone who has handled your exact situation before not someone researching the answer for the first time.
Ensure Compliance with Employment Laws
Ontario’s Employment Standards Act requires specific notice periods, vacation entitlements, and termination pay. Getting any of these wrong exposes the business to Ministry of Labour complaints and wrongful dismissal claims. Pivotal manages compliance proactively updating your documentation and practices before issues arise.
Improve Employee Experience
HR done well is invisible to employees. When policies are clear, performance conversations are handled professionally, and HR questions get answered quickly, employees feel supported. That consistency directly reduces turnover and improves retention which Pivotal tracks through monthly reporting.
Frequently Asked Questions
What is the difference between HR management and HR services management?
How do HR management services benefit small businesses?
Can HR services management be customized for different industries?
How do you measure the success of HR services management?
What is the implementation process for your HR services?
What does HR outsourcing include for a small Canadian business?
Pivotal’s HR outsourcing typically includes employment documentation offer letters, contracts, policies compliance with Ontario’s Employment Standards Act, employee relations support, performance management guidance, and access to a certified HR professional on a scheduled or on-demand basis. Services scale to your employee count and industry.
How much does outsourced HR cost for an Ontario business?
Off-site HR outsourcing from Pivotal is typically more cost-effective than hiring a part-time internal HR coordinator and provides significantly more expertise and compliance protection. Contact us at 1-855-902-9109 for a custom quote based on your headcount.
What is the difference between on-site and off-site HR outsourcing?
On-site HR means a Pivotal professional attends your location on a scheduled basis ideal for businesses with 50+ employees or daily HR activity. Off-site HR delivers the same certified expertise remotely ideal for businesses with 10–50 employees. Both models use the same Pivotal team and standards.
Do I need HR support if I have fewer than 20 employees?
Yes. Smaller businesses face significant legal exposure from non-compliant employment contracts, incorrectly handled terminations, and missed ESA obligations. Pivotal’s off-site HR model was built specifically for Ontario businesses under 50 employees.
Can Pivotal help with a one-time HR project rather than ongoing support?
Yes. Pivotal’s HR Projects service covers compensation benchmarking, employee handbook creation, workplace investigations, and policy overhauls as defined-scope engagements. Contact us at 1-855-902-9109 to discuss your specific project.
Helpful Articles
Contact Us for HR Solutions
Since 1981, we have years of experience delivering human resources services management to Canadian businesses, we have the expertise to help your organization succeed.
Schedule a free consultation with one of our HR specialists and our team will get back to you as soon as possible. You can also reach us directly:HR Management Contact
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