Worried about an HR issue but not sure where to turn?

If you’re a business owner, president, or CEO facing a people challenge that’s urgent, sensitive, or simply outside your comfort zone, we offer a FREE Ask-the-Expert HR Session designed to help.

Here’s how it works:

  • Bring one current HR challenge
  • Get real-time advice, options, and practical next steps
  • Leave with clarity, confidence, and peace of mind

If that sounds helpful, complete the form to book a confidential 20–30 minute call with a senior HR advisor.

We Provide Award Winning Service

GPTW 26
GPTW Best Workplaces 25
GPTW Workplaces for Women 25
GPTW Professional Services 25
Canadaian HR Awards 24
HR Reporter 24
Mississauga Business Award 25
Upcity Top HR Provider
Customers Helped
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Years of Experience
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HR and Payroll Specialists
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Awards for our Services
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Fast Answers to Your HR Challenges

HR regulations, evolving laws, and best practices can be complex and difficult to navigate. Having access to an HR expert gives you the guidance and coaching you need to choose the right actions and strategies for your business.

Our HR experts don’t just provide advice, they present practical options for handling your situation and can support you in successfully putting the chosen strategy into action.

Connect with an HR expert and get answers to:

  • Team conflicts that are escalating
  • Tough personnel decisions you’ve been avoiding
  • Legal responsibilities as your team grows
  • Urgent or tricky HR challenges outside your comfort zone
  • Understanding policies and compliance requirements before problems arise
  • Navigating sensitive employee performance or conduct issues

Solutions Backed by over 40 Years of Client Loyalty

Discover why thousands of small and mid-size businesses have trusted us with their HR operations since 1981.
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Full-Service Employee Management
Custom offer letters, HR support from onboarding to offboarding, and a Canadian helpline for your employees.
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Payroll Management
Direct deposit, tax filing, and fund transfers in CDN or USD—no need to set up a Canadian bank account.
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Employee Benefits
Access to top-tier health, dental, RSP, and disability plans tailored for your Canadian workforce.
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Customer Service and Support
Direct access to dedicated HR and Payroll experts, backed by a full support team for smooth day-to-day service.

What our clients are saying

This is what our clients have to say about their experience working with us at Pivotal.
Read more testimonials

FundSERV

“Pivotal was able to reduce our risk of being dependent on an individual to process our payroll and at the same time reduced our costs by half.”

Brian Gore

President & CEO

IMS

“Pivotal has staff that are available and ascertain proper protocols and procedures in the HR and Payroll environment. Approachable, understood our needs, worked with our strategies and our comfort levels.”

Sandra Conflitti

VP Human Resources

Kern Inc.

“With us being a USA customer, it makes it easier for us because of the Canadian laws that we do not have complete knowledge of.”

Elva Parfitt

VP Human Resources