What Happens When a Temp Staffing Agency Does Reference Checks?

Some job candidates can look really good on their résumé, but the reality is totally different. Even if the individual is a temporary worker who is covering a few shifts, it is important that you find someone who does not just look good on paper. You need to have the confidence that they are the right fit for your company. This is why the reference checks performed by your temp staffing agency are so important.

What happens when a temp staffing agency performs reference checks? They will check all references given by job candidates. They will contact former employers. And, by knowing what questions to ask, they are able to verify the following:


  • Employment history
  • Skills and expertise
  • Education background
  • If they are the right fit for your company


Employment History

By contacting former employers your temp staffing agency will verify if the individual’s employment info is accurate. Along with verifying that the applicant has worked for the companies they claim to have worked for, they will also verify the reason they left their previous employment. This will help identify potential issues before they have the chance to become problems.

Skills and Expertise

When contacting former employers and other references, your temp staffing agency will also verify the applicant has the skills and expertise they claim to have. For example, if they claim to have superior specialized skills, the agency may choose to ask specific questions about this aspect of their previous employment.

Education Background

Another aspect of the reference check performed by your temp staffing agency is that they will verify the individual’s educational background. They will check to ensure credentials, certifications, and past training are accurate.

If They Are the Right Fit for Your Company

Because your temp staffing agency understands your industry and understands your needs this will determine the right types of questions for them to ask each applicant. By asking the right questions they will know if a specific temporary worker is right for your company.

Here is a sample of the types of questions that a temp staffing agency may ask former employers and other references:


  • How well do they get along with others?
  • Do they work well independently?
  • Are they dependable?
  • How well do they manage their time and workload?
  • What are their strengths and weaknesses?
  • Would you hire them again?


By having asked the right questions during reference checks you can have confidence that your temp staffing agency will match you with workers that will contribute to the success and growth of your company.

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