In each of the following case studies, Pivotal Managed HR Solutions (formerly HROI) improved client service levels through industry-specific best practices solutions. Contact us today. We look forward to helping you reach your organizational goals.

Strategic Planning

Case Study #1

The Situation - This multi-location service company invested over $220,000 on traditional HR services over a 2-year period. Their in-house HR department achieved less than 30% of their critical path objectives.
The Solution - Pivotal Managed HR Solutions redesigned the HR function and implemented an innovative outsourced model by providing access to our cross-functional team.
The Result - Saved over $30,000 in direct Human Capital costs. Pivotal Managed HR Solutions accomplished 100% of the critical path items in the first 12 months without adding additional resources and, at the same time, improved company communications and morale.

Increased Sales

Case Study #1

The Situation - The timing of upcoming labour negotiations at this multi-location manufacturer had a significant strategic impact on the future profitability of this firm.
The Solution - Pivotal Managed HR Solutions recommended the earliest negotiation date possible and managed the entire process successfully.
The Result - Eliminated the cost of financing a $5 million inventory build-up, and allowed the company to secure a number of new contracts by eliminating uncertainty.

Case Study #2

The Situation - Despite numerous efforts, this large manufacturer had been unsuccessful in reducing their abnormally high annual grievance rate.
The Solution - Pivotal Managed HR Solutions delivered ongoing management, communication and training processes to drastically curtail the severity and frequency of grievances.
The Result - Over $240,000 was saved. Grievances were reduced by over 60% in 1 year. Management flexibility was re-established in the work process.

Increased Profits

Case Study #1

The Situation - Absenteeism at this multi-plant operation was 10% - far above the 4% industry average.
The Solution - Pivotal Managed HR Solutions implemented an arbitration-tested process and reorganized structural relationships.
The Result - Saved $360,000 of direct labour costs by reducing absenteeism to below the industry average, while improving company-wide morale and employer/employee relations.

Increased Productivity

Case Study #1

The Situation - This multi-location service company invested over $220,000 on traditional HR services over a 2-year period. Their in-house HR department achieved less than 30% of their critical-path objectives.
The Solution - Pivotal Managed HR Solutions redesigned the HR function and implemented an innovative outsourced model by providing access to our cross-functional team.
The Result - Saved over $30,000 in direct Human Capital costs. Pivotal Managed HR Solutions accomplished 100% of the critical-path items in the first 12 months without adding additional resources and, at the same time, improved company communications and morale.

Employer of Choice

Case Study #1

The Situation - Management turnover at this midsized service organization ran at 50% for the past year. This impacted strategic operations of the firm and had a negative effect on morale throughout the organization.
The Solution - Pivotal Managed HR Solutions established a variable compensation strategy and designed and implemented a high-potential development plan to attack the turnover issues.
The Result - Over $200,000 was saved by reducing executive turnover from 50% to 0% in 1 year.

Case Study #2

The Situation - International technical services company lost 25% of its specially trained IT professionals to "programmer-hungry" firms in other industries.
The Solution - Pivotal Managed HR Solutions implemented an innovative retention program that focused specifically on reducing turnover in the IT department.
The Result - Saved over $300,000 in replacement costs by achieving 0% turnover in 1 year.

Risk Management

Case Study #1

The Situation - Management at this large manufacturing firm felt that Workplace Safety and Insurance Board (formerly WCB) costs were spiralling out of control. They suspected their in-house processes were not being managed effectively.
The Solution - Pivotal Managed HR Solutions arranged a return-to-work program for permanently injured workers and managed the termination process to avoid breaching WSIB re-employment rights.
The Result - The client received $127,000 in NEER rebates (rather than a sizable surcharge), avoided a $120,000 fine and eliminated the need to use lawyers.

Case Study #2

The Situation - As a result of inexperienced managers, this international service business faced 3 high-profile Human Rights complaints over a 6-month period.
The Solution - Pivotal Managed HR Solutions created and managed the implementation of a company-wide 10-module Leadership Development Program.
The Result - Over $20,000 in legal fees were saved over a 1-year period; industry reputation remained intact and negative press was averted. In addition, over $100,000 was saved by developing and delivering customized training in-house.

Case Study #3

The Situation - Large-scale acquisitions and expansion at this transportation firm were causing business processes to change rapidly. As a result, 40 key positions were slated for termination. It was anticipated that approximately 30% of these individuals would seek legal counsel.
The Solution - Pivotal Managed HR Solutions created and managed a process to guide this firm through the difficult transition period.
The Result - Over $150,000 in legal fees were saved in a 1-year period. Of the former employees who initiated legal counsel, 100% of these cases were amicably resolved without any increase to the total compensation package. Morale remained positive throughout the restructuring.

Knowledge Capital

Case Study #1

The Situation - International technical services company lost 25% of its specially trained IT professionals to "programmer-hungry" firms in other industries.
The Solution - Pivotal Managed HR Solutions implemented an innovative retention program which focused specifically on reducing turnover in the IT department.
The Result - Saved over $300,000 in replacement costs by achieving 0% turnover in 1 year.

Case Study #2

The Situation - At this engineering firm, large scale projects were delayed or sometimes lost because key employees could not be transferred quickly from Canada to foreign locations. On average, 10% of the relocations managed by existing providers failed.
The Solution - Pivotal Managed HR Solutions developed a long-term immigration strategy to effectively manage cross-border relocations in over 30 countries around the world.
The Result - Saved over $200,000 in direct legal fees in 2 years; 100 project managers were successfully relocated with a 0% failure rate. Reduced the average processing time by 25%.