Administrative Assistants Ltd.
About the Client
The Administrative Assistants Ltd.(aal) is North America’s premier supplier of student information software. For the past 19 years, aal has been providing schools with technologically advanced, comprehensive software designed to enhance the cost-effectiveness and efficiency of education administration.
The Need
To continue its rapid growth and achieve an international presence, the firm desired more formal HR processes and tools but faced the challenge of building them quickly without unnecessary cost.
The Problem
Considering the speed of change in the industry, aal needed to build its HR processes and tools quickly and without unnecessary cost.
The Solution
Pivotal’s Managed HR Solution fit aal’s requirements and desires perfectly. We created an HR project plan that identified the company’s business strategy and developed HR initiatives to support goals. The initiatives in this plan covered: compensation planning, performance management, strategic planning, policies and procedures, employee communications, and high potential succession planning. Pivotal developed an entire performance management program encompassing web-based, 360-peer reviews which included 11 key competencies and tied individual objectives directly to corporate objectives. Pivotal facilitated strategic planning, helped set corporate and divisional objectives and assisted managers in rolling out the program.
The Benefit
aal now has a completely integrated performance management program understood by all employees and aligned to the company’s short and long term business goals.
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